
Aims
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To help
participants to improve their communication skills. (This
may include making
changes to
certain habitual patterns)
Introducing
a model of ideal communication, enabling problem solving with
regard to communication difficulties
Exploring
and experiencing the connection between good communication
and successful team work
Content
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The emphasis here is on practical
experience so that skills can actually be picked up and habits
changed.
Role play and other games
are introduced. This enables the learning to take place in
a light-hearted and enjoyable atmosphere.
The four main elements of
ideal communication are worked with and seen in action. The
problem solving work on communication difficulties includes
ways of easily recognising unhelpful patterns.
Follow
Up and Timings
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The most effective format
for this course is a one day event followed by a further day
or part day within two weeks. It is very important to follow
up and review the findings of this course. We will be as flexible
as possible in scheduling the follow-up day.
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