“The coaching was both challenging and supportive. Knowing that I had the regular contact motivated me to work on issues between phone calls, even when I didn't always want to, but I also knew that there was someone to talk issues through with and discuss ways forward. The end result was a complete turnaround in the attitude to my job resulting in changes to the way I carried out the work, with the end result that I am able to enjoy what I do. That is fantastic.”
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